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PKO BP
Data Operations AnalystPKO BP • Pune, India
Data Operations Analyst

Data Operations Analyst

PKO BP • Pune, India
10 days ago
Job description
At bp, we're reimagining energy for people and our planet. We have an ambitious ambition be a net zero company by 2050 or sooner, and help the world get to net zero. Creating a more efficient business that makes the best use of its resources is a critical part of getting there. And that's what our new global business services (GBS) centre in Pune, India is here to do – put digital at the heart of our business and accelerate the transformation of bp's business processes across the globe. Driven by the bp values and comprising capabilities in data, procurement, finance and customer service, the GBS centre will drive modern digital solutions and agile ways of working.

Key Accountabilities And Challenges

  • Analyze and interpret sophisticated master data related to customer onboarding and ensure they are well maintained in appropriate system.
  • Ensure the accurate and timely delivery of addition, change and activation/ de-activation of master data records in accordance with request received and within dedicated timelines.
  • Develop and implement strategies for enhancing creation/ modification processes and financial operations, maximising digital automation where applicable.
  • Ensure consistency to internal control and compliance frameworks, including supporting internal and external audits.
  • Prepare and present accurate financial reporting, contributing to informed decision-making.
  • Collaborate with various collaborators to understand business needs and translate them into data-driven solutions.
  • Ensure data input is consistent with data integrity, data standards and meets the required level of completeness.
  • Identify and implement business improvements to improve efficiency and effectiveness across financial operations.
  • Apply customer-centric thinking to optimize data solutions that support internal and external collaborators.
  • Apply analytical thinking to resolve issues resolve data inconsistencies, and improve data quality.
  • Contribute to the development and implementation of digital automation initiatives within financial operations.

Processes For Which Accountable

  • Individual will manage own workload responsibly and work with the team to ensure that there is continuity of operations in the event of planned and unplanned absence.
  • Individual is responsible for managing operations for Australia and New Zealand region.

Key Relationships

  • Sales, Sales Operations & Marketing teams
  • Logistics & Supply teams
  • Distributors & Resellers
  • External business partners

Qualifications, Competencies

Essential Education & Experience

  • Demonstrable experience with Customer Master Data Operations.
  • Strong Analytical Thinking and problem-solving skills.
  • Proficiency in data Analytics and reporting tools.
  • Demonstrable understanding of Business process control and Business process improvement methodologies.
  • Sound knowledge of SAP, MDG and Salesforce.
  • A Customer centric thinking approach to data solutions and collaborator interactions.
  • Knowledge of Internal control and compliance frameworks.
  • Excellent Collaborator Engagement and interpersonal skills, with the ability to collaborate optimally across departments.

Key Competencies

  • Operational Excellence - Has a sound understanding of process and workflow streamlining, problem resolution and organisational change
  • Risk Management - Identifies external and internal factors that impact risk and mitigation opportunities. Identifies potential new or emerging risks / threats and implements mitigation plans
  • Change Management - Builds energy around a change using a systematic approach to transition from the present to the desired state
  • Digital Fluency - Effectively uses digital guidance, tools, methodologies, and security measures for operating as a digital business. Uses digital tools to collaborate, organize, plan and reflect on digital data
  • Analytical Thinking - Systematically breaks down a complex problem or process into component parts using logical analysis techniques to reach a solution. Logically assesses relationships, grasps interdependencies, and reviews trends within a complex problem or situation. Challenges assumptions and reliability of acquired information
  • Decision Making – Makes decisions affecting both own tasks and those of others. Combines a variety of factors including commercial awareness, risk and financial expertise to make appropriate decisions and derive insights
  • Innovation - Adapts existing processes, methods and ways of working to drive efficiency. Uses digital technologies to develop new insights, projects and opportunities
  • Influencing - Identifies areas of alliance and disagreement, evaluates options and potential outcomes, and plans influencing strategy. Identifies short term customer needs and communicates benefits to the collaborator. Knows when and how to use the chain of command
  • Problem Solving - Evaluates and prioritises problems for own area. Resolves problems in a timely way, using a combination of logic and experience to make decisions and solve problems
  • Relationship Management - Establishes and maintains relationships with peers and internal business partners to achieve results
  • Business Acumen - Identifies new or alternative approaches to performing business activities more efficiently

We are an equal opportunity employer and value diversity at our company! We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Skills Required
Sap Mdg, Salesforce
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Data Operations Analyst • Pune, India

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