Position
Manager/Sr. Manager - BD
Exp years
8-10 yrs
Qualification
BE, MBA Marketing or equivalent qualification. Good academic record
Required profile & Key Attributes
- 6-7 yrs experience in International Business Development.
- Experience in Aerospace & Defence industry
- Proficiency in English. Excellent written and oral communication skills
- Proven sales track record
- Experience in International customer support is a plus
- Market knowledge
- Time management and planning skills
- Ability to manage complex projects and multi-task.
- Excellent organizational skills
Job Description
Customer Management:
- Develop trust relationships with a portfolio of major International clients
- Acquiring a thorough understanding of customer decision making structure & facilitate strengthening of relationship between internal leadership & customer
- Prepare and pursue beat plan with Customer leading to customer intimacy
- Manage RFP from customer including complying with internal processes
- Expanding the relationships with customers by identifying customer requirements & continuously proposing solutions that meet their objectives
- Ensure the correct products and services are delivered to customer in a timely manner
- Serve as the link of communication between customer and internal leadership & stakeholders
- Resolve any issues and problems faced by customers and deal with complaints to maintain trust
- Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
Keep track of various enquiries from customers – identifying new business opportunities
Management of Repository of BD related data - POs, MOMs, Historical data, Calculations, Presentations, Reports etc.
Market Research:
- Track and collect market info to support business decisions
- Identify upcoming opportunities for business
- Collect data to support client discussions, collect industry info etc.
- Generate new leads, screen potential business opportunities
- Researching organizations and individuals to find new opportunities.
Skills Required
Market Research, Customer Management, International, Sales