India is part of KONE, one of the global leaders in the elevator and escalator industry. KONE has been ranked as one of the most innovative companies in the world. Every day, millions of people globally are using our elevators and escalators in an increasingly urbanizing environment. We want to offer the best People Flow experience to those using our equipment in residential and office buildings, hotels, public transportation sites, hospitals, shopping malls and many special buildings
What are we looking for?
Sales Manager sets short term and long-term sales and customer relationships targets aligned with the units overall sales targets. He / she leads the sales process and sales team to achieve the sales targets by coaching and developing the sales team.
What will you be doing?
Customer relationship Accountable for developing KONEs position and customer base in the market
- Drives proactive engagement and solution selling with different customer segments showing value over the lifecycle
- Ensures development of customer relationships, profitability, customer loyalty and satisfaction.
- Approves and follows up customer plans for strategic and core 1 in his / her area
- Selects / appoints team members to manage the strategic / core 1 customer relationships
- Identifies and builds relationships to key decision makers, potential new targets and influencers
- Promotes and demonstrates the value of KONE digital offering
Plan sales, manage pricing and offering :
Responsible for Regional and Individual Sales Plans (ISPs) for his / her teamParticipates in market and customer analysis to ensure quality of sales planningParticipates in pricing and offering management in order to drive market pricing and profitabilityBalance order received growth and profitability by managing discountsResponsible for gathering relevant information about competitors and market from the fieldResponsible for identifying opportunities for cross-selling of all KONE solutionsManage Sales Funnel :
Accountable for leading the Sell process including CRM data quality of contacts, customers, influencers, opportunity management, and won and lost reportingAccountable for ensuring results within orders, contracts, profitability and market price developmentSets sales targets according to market potential and FL unit guidelinesGives direction and focus on the right customers through proper customer analysisEnsures the correct value propositions by his / her teamDrives sales result from his / her team on short and long termExecutes and advises pricing guidelines for his / her areaApproves tenders and orders above salespersons limitsUtilizes global processes and tools for local benefitLeadership / People management :
Leads the sales team (Sales persons, Sales Specialists) to be proactive with customers, to use KONE solution selling methodology and to communicate the value of KONE solutions to customers own performanceCoaches the team members to achieve better results through constant one to one dialogues and sharing of best practicesManages the performance of the teamEnsures adequate resources to achieve the short and long term targetsDevelops the competences of the sales teamMotivates & inspires the team & individual to high performanceEnsures great onboarding experience for new employees in the teamResponsible for succession planning for his / her teamWhat do we offer?
Career progression opportunities within a global organisationTotal reward elements that engage and motivate our employees and help us make KONE a great place to workComprehensive learning and development programs covering a wide range of professional skills(ref : iimjobs.com)