Call Center Executive Job in Noida

Job Description

Job Title : Call Center Executive

Company :  Comrad it Solutions

Location : Noida, Uttar Pradesh, India

Type : Full-time, Permanent

Overview :

We are seeking a highly motivated and customer-oriented Call Center Executive to join our team at Comrad it Solutions. As a Call Center Executive, you will be responsible for handling incoming and outgoing calls from customers, providing them with excellent service and resolving any issues or concerns they may have.

Key Responsibilities :

• Answer incoming calls from customers and respond to their inquiries and concerns in a professional and timely manner
• Make outbound calls to follow up with customers and provide them with updates or information
• Maintain a high level of customer satisfaction by providing exceptional service and resolving any issues or complaints
• Keep accurate records of all customer interactions and transactions
• Collaborate with team members to ensure efficient and effective customer service
• Stay updated on company products, services, and policies to provide accurate information to customers
• Identify and escalate any complex or unresolved issues to the appropriate department or supervisor
• Meet and exceed individual and team targets and goals

Requirements :

Benefits :

If you are a passionate and results-driven individual with excellent customer service skills, we would love to hear from you. Join our team at Comrad it Solutions and be a part of our growing success. Apply now

Requirements

Job For Fresher