▷ 15h Left! Program Manager

Expectations / Requirements :

• Ideating / executing initiatives for Personal Loans disbursals and servicing on the Paytm App
• Lender management / engagement for Product / Policy / Program construct / Commercials / Compliance etc.
• Drive journey solutioning Integration with the Lender and Paytm Product teams
• Drive customer acquisition / retention / topups / renewal for Personal Loans digitally on the Paytm App
• End to end funnel management
• Work closely with Product to drive funnel conversions, monitor drop offs and to suggest data backed features that can enrich user experience
• Expertise in decoding user behaviour and defining journeys based on that to upscale digital penetration of the business
• Plan with Internal and external ecosystems stakeholders for minimum downtimes
• Leverage the capabilities of the digital marketing team, act as an influencer and a bridge between partners and Paytm
• Competitor assessments and keep close tabs on industry trends to ensure own product upgrades in sync with the latest happenings in the marketplace

Skills Required