Job Title : Customer Success Executive
Location : Gurugram
Job Type : Full-Time
Experience : 0 –1 year
About Us : Oodles Technologies is a leading Information Technology & Consulting firm committed to helping businesses grow through innovative digital solutions. We're looking for a proactive and driven Customer Success Executive to join our team, someone who understands how to build strong client relationships and convert conversations into long-term partnerships through top freelancing platforms and LinkedIn.
- Key Responsibilities : Freelancing Platform Lead Generation : Manage and generate leads from platforms like Upwork, Fiverr, Freelancer, and PeoplePerHour. Actively bid on projects and follow up with potential clients regularly.
- LinkedIn Outreach : Use LinkedIn and Sales Navigator to identify and engage with decision-makers, sending personalized connection requests and follow-up messages.
- Tailored Proposals & Pitching : Write custom, compelling proposals based on the specific needs of clients. Confidently pitch Marketing services through messages, calls, or Zoom meetings.
- Client Communication : Respond to queries, build rapport, and gather detailed project requirements to match with suitable service offerings.
- Pipeline Management : Maintain and track all conversations, proposals, and follow-ups. Keep CRM updated with daily progress.
- Reporting & Goals : Achieve weekly / monthly lead generation and conversion targets. Provide concise updates and performance reports.
- Key Skills and Qualifications : 0–1 year of experience generating leads from Upwork, Fiverr, and similar platforms.
- Proven expertise in LinkedIn lead generation, using tools like Sales Navigator for outreach and prospecting.
- Strong command over client communication, proposal writing, and sales pitching in fluent, professional English.
- Ability to write tailored proposals that align with project requirements and business needs.
- Experience in converting cold leads into warm conversations and eventually into deals.
- Familiarity with Digital Marketing services such as Paid media, SEO, Content creation, and Social media Marketing.
- Proficiency in IT Design tools and maintaining daily task logs and follow-ups.
- Self-starter, target-driven, and capable of managing multiple leads and conversations simultaneously.
- Why Join UsBe part of a growing IT company with global clients.
- Exposure to international sales through top freelancing and B2B platforms.
- A supportive, collaborative, and performance-driven work environment.
- Competitive fixed salary plus performance-based incentives.
Skills Required
Content Creation, Linkedin, Client Communication, Lead Generation, paid media , Social Media Marketing, Proposal Writing, Digital Marketing, Seo