Process Audit - Senior Manager

The Process Audit – Senior Manager will be responsible for enhancing the efficiency, compliance, and effectiveness of business processes and dealer operations. This role requires strategic planning, strong analytical capabilities, and cross-functional collaboration to drive operational excellence and ensure adherence to company policies and regulatory standards.

Key Responsibilities:

• Audit Planning & Strategy:
  • Develop and implement a comprehensive audit strategy and annual audit plan for dealer operations.
  • Align audit activities with corporate objectives and regulatory requirements.
• Audit Execution:
  • Oversee and conduct complex audits of business processes and dealer operations.
  • Assess adherence to internal policies, operational effectiveness, and industry compliance.
• Risk Identification & Process Improvement:
  • Identify risks, inefficiencies, and non-compliance in business and dealer processes.
  • Provide clear, actionable recommendations to address audit findings.
• Cross-functional Collaboration:
  • Collaborate with cross-functional teams and senior management to support business objectives.
  • Ensure effective implementation of corrective actions by engaging with process owners and dealership stakeholders.
• Performance Monitoring:
  • Regularly review dealer performance metrics, customer satisfaction, internal controls, and brand compliance.
  • Ensure consistency and sustainability of operations in line with business goals.
• Reporting & Communication:
  • Deliver periodic reports to senior management on audit outcomes, key risks, and improvement initiatives.
  • Maintain transparency and drive accountability throughout the audit lifecycle.

Qualifications & Requirements:

• Must Possess a Chartered Accountant Qualification
• 13-16 years of experience in Auditing, Internal Controls or Process Improvements after Chartered Accountant Qualification.
• In-depth knowledge of Business Processes and dealer operations in the automobile industry
• Strong strategic thinking and problem-solving skills with the ability to identify and address issues.
• Exceptional communication and interpersonal skills with the ability to engage senior leadership, dealers and cross functional teams.
• Excellent report writing, analytical, and presentation skills.
• Proficient in Microsoft suite (Excel, Power point, word) and SAP.

Strong understanding of Industry regulations, compliance requirements and Risk Management

Skills Required
dealer operations , Business Processes, Sap