Markplace Manager

Job description

Role Overview

The Marketplace Operations & Growth Manager will be responsible for establishing and

growing our presence on on-demand platforms such as Instamart, Blinkit, Zepto, and others.

This role involves end-to-end management of the marketplace channels, from initial setup to

optimizing product listings, pricing, promotions, and driving sales growth. The ideal candidate

has a solid background in marketplace management, preferably with experience in D2C,

FMCG, or e-commerce, and is skilled in leveraging platform algorithms and data analytics to

enhance performance.

Key Responsibilities

Marketplace Setup & Integration :

o Lead the initial onboarding process across various marketplace platforms,

ensuring seamless integration of our product catalog and alignment with

platform guidelines.

o Collaborate with internal teams to set up product listings, pricing structures,

and inventory management systems tailored for each marketplace.

Product Listing & Optimization :

o Curate, optimize, and manage product listings to increase visibility, drive

clicks, and maximize conversions.

o Continuously monitor and refine product titles, descriptions, images, and

keywords for search optimization on each platform.

Promotions & Pricing Strategy :

o Develop and execute promotional campaigns in partnership with marketplaces

to boost visibility during peak seasons and special events.

o Set competitive pricing strategies, including discounts and bundling options, to

attract buyers while maximizing margins.

Inventory & Fulfillment Management :

o Work closely with inventory and supply chain teams to maintain optimal stock

levels across all platforms, avoiding stockouts or overstock situations.

o Coordinate with the fulfillment team to ensure orders are processed and

delivered promptly to meet marketplace SLAs.

Sales & Performance Analysis :

o Track, analyze, and report on key performance indicators (KPIs) such as sales

volume, conversion rates, customer reviews, and return rates.

o Leverage data insights to identify growth opportunities and troubleshoot

issues impacting performance on each marketplace.

Relationship Building with Marketplace Platforms :

o Build strong relationships with marketplace account managers to stay updated

on platform changes, negotiate promotional opportunities, and secure

premium placements.

o Keep up with platform-specific policies, trends, and best practices to maintain

compliance and competitive positioning.

Customer Experience & Feedback :

o Monitor and respond to customer feedback and reviews, ensuring high

standards of satisfaction and addressing any issues promptly.

o Implement customer feedback into product and listing improvements to

enhance the brand’s marketplace reputation.

Key Qualifications

Experience : 4+ years of experience in marketplace management, e-commerce, or D2C

operations; experience with platforms like Instamart, Blinkit, Zepto, etc., is highly

desirable.

Education : Bachelor’s degree in Business, Marketing, or a related field.

Skills :

o Proficiency in marketplace tools and analytics platforms

o Strong analytical and data-driven decision-making skills

o Excellent communication and relationship-building skills

o Ability to manage multiple marketplaces and prioritize tasks effectively

Personal Qualities : Strategic thinker with a hands-on approach, attention to detail,

and a customer-centric mindset.

What We Offer

Competitive salary and exponential growth and learning opportunities

Opportunity to be a part of a high-growth, innovative gifting brand

interested candidates can contact on