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Halma India - Production Support Engineer -.Net Applications
Halma India Private limitedBangalore30+ days ago
Job descriptionMinimum 2 years of experience supporting VB.NET and ASP.NET applications. Solid hands-on experience with SQL Server - writing / debugging queries, stored procedures, performance optimization. Familiarity with IIS, Windows Server environment, and application configuration. Strong problem-solving and troubleshooting skills. Experience with ticketing systems like JIRA, ServiceNow, or equivalent. Good communication skills and ability to coordinate with cross-functional teams. Exposure to 24x7 production environments. Awareness of ITIL processes (incident, problem, change management). Night shift and weekend support (as per business need). Availability for on-call support during off-hours when required. Bachelor's degree in Computer Science, Information Technology, or a related discipline
Key Responsibilities :
- Provide L1 / L2 production support for .NET applications.
- Monitor system and application logs to proactively identify and resolve issues.
- Analyze and troubleshoot SQL Server issues including queries, stored procedures, and performance tuning.
- Respond to incidents, service requests, and change requests within defined SLAs.
- Work closely with development, infrastructure, and QA teams to resolve application-related issues.
- Participate in shift rotations and on-call support as per team schedules.
- Maintain knowledge base and support documentation for recurring issues.
Required Skills & Experience :
Preferred Qualifications :
Shift Details :
Education :
(ref : hirist.tech)
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Production Support Engineer • Bangalore
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