Job Responsibilities :
- Engage with customers to understand their financial needs and take the file to conversion.
- Meet and Understand the customer needs and guide the customer on the complete home loan / loan against property application process, check eligibility, share TAT, KYC process and other documents required for login and speeding up the loan process
- Submit loan applications in a timely manner.
- Respond to applicants' questions and resolve any loan-related issues and handle objections.
- Responsible for quality of the conversation, which entails accuracy, product knowledge, TAT commitments, knowledge of financiers
- Share with your supervisor any trends that you come across whilst speaking to a customer.
- Operate in compliance with laws and regulations.
- Generate references from customers
Job Requirements :
At least 1 years of experience in Home loan and Mortgage.Excellent interpersonal communication skillsStrong knowledge of Microsoft officeOpen for physical visits to customers if requiredReady to adapt new systems quicklySkills Required
financial responsibilities , Loan Processing, Product Knowledge, TAT Compliance, Communication Skills, Interpersonal Abilities, Microsoft Office