Oxford ELLT Academic Operations Coordinator

Oxford ELLT Academic Operations Coordinator

Location : Remote / India

Type of contract : Permanent, Full Time

Starting date : ASAP

Salary : Competitive

Who we are : Oxford International

Oxford International Education Group is a renowned institution dedicated to providing exceptional educational experiences to international students. With a global presence and a commitment to academic excellence, we strive to empower students to achieve their full potential and thrive in a dynamic, interconnected world. We are proud of our culture and have recently been officially certified as a Great Place to Work ©!

Job Overview

Language Testing has become a cornerstone department for the Oxford International Digital Institute, and with continued growth our operational and academic capacity needs to increase. This role will oversee the daily tasks required to ensure high-quality delivery to both students and partners, while forming part of the development group to continue our drive to improve both test engagement and usage.

Main Duties and Responsibilities

Academic Administration

• Work across the academic support inbox and respond to emails on a daily basis from candidates helping them with academic based queries.
• Investigate cases of suspected malpractice during the speaking test.
• Investigate cases of AI detection / plagiarism in written tests.
• Complete ID checks on exams to verify candidate authenticity using TrustID reports to help support investigations.
• Investigate all suspected cases of attempted cheating in the exam helping to support the wider team with outcomes that can be communicated directly to candidates.
• Work with members of the Operations and Student Support team to help resolve issues and queries from candidates.

Other

Person Specification

Statutory requirements

Qualifications

Experience and knowledge

Skills and abilities

Personal qualities

This job description is provided as a guide to the role. It is not intended to be an exhaustive description of duties and responsibilities and may be subject to periodic revision.

Oxford International is committed to safeguarding and promoting the welfare of children, and applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service. This role involves working with children and is exempt from the Rehabilitation of Offenders Act 1974.

Oxford International is an equal opportunity employer. Every applicant and employee has the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.

Skills Required

Microsoft Teams, Microsoft Office