Senior Cloud Engineer

ROLE RESPONSIBILITIES

• Provide support for global data center environment which includes Windows server technologies, VMware, VEEAM and general server / datacenter maintenance.
• Provide immediate 3rd level server support for problems escalated by Datacenter Operations Team, Service Desk, App / Dev, or business users.
• Provide general server support and maintenance; implement patching and proactive maintenance plans; develop best practice maintenance plans.
• Proactively review monitoring systems, act on alerts, and review / revise thresholds / alerts to ensure infrastructure stability.
• Perform thorough root cause analysis, best practice troubleshooting techniques and processes, and procedures as defined by hardware / software vendors and personal experience.
• Proactively support, maintain, create and update associated build and standard operating procedure documentation. Plan and implement necessary updates as required for support relevance.
• Identify, document, publish and uphold systems policies, standards, procedures, checklists, agreements, diagrams, inventory, etc.
• Identify, plan, and lead projects and tasks necessary to assess, optimize, proactively manage, and maintain enterprise and client systems and infrastructure.
• Ensure all support requests, projects, and other tasks are reviewed, prioritized, addressed and completed in a timely and proficient manner.
• Work evenings and weekends as required to support maintenance and project activities.
• Develop, test, and validate Azure Resource Manager templates / JSON files / BICEP scripts as part of Azure Resource Manager Template Specs IAC (Infrastructure As Code) deployments. Maintain in-source control for change management.
• Prevent, diagnose, troubleshoot, and resolve IAC deployment errors, within Azure.

TECHNICAL QUALIFICATIONS

GENERAL QUALIFICATIONS

EDUCATION REQUIREMENTS

Skills Required

VMware, Windows Server, Powershell, Aws, Azure, Gcp, Devops