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Customer Service Representative

Customer Service Representative

Clerk-TechJunagadh, Gujarat, India
1 day ago
Job description

Job Title : Health Care Administrator

Key Responsibilities :

  • Schedule appointments with clients and patients in an efficient and organized manner.
  • Conduct follow-ups via phone, email, or SMS to confirm appointments or reschedule as needed.
  • Maintain up-to-date patient records and scheduling logs.
  • Coordinate with medical staff to ensure appointment availability and preparation.
  • Address client inquiries and provide information about services.
  • Handle administrative tasks such as data entry, filing, and updating CRM systems.
  • Ensure a high level of customer satisfaction by delivering timely and professional communication.

Qualifications :

  • Previous experience in a health care administrative or customer service role is preferred.
  • Excellent verbal and written communication skills.
  • Strong organizational skills and attention to detail.
  • Comfortable using scheduling software, CRMs, and basic office tools (Excel, Outlook, etc.).
  • Empathetic and professional demeanor when dealing with patients and clients.
  • Ability to multitask and prioritize in a dynamic environment.
  • US Shift

    SAL-4-4.5 LPA

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    Customer Service Representative • Junagadh, Gujarat, India

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