Schedule appointments with clients and patients in an efficient and organized manner.
Conduct follow-ups via phone, email, or SMS to confirm appointments or reschedule as needed.
Maintain up-to-date patient records and scheduling logs.
Coordinate with medical staff to ensure appointment availability and preparation.
Address client inquiries and provide information about services.
Handle administrative tasks such as data entry, filing, and updating CRM systems.
Ensure a high level of customer satisfaction by delivering timely and professional communication.
Qualifications :
Previous experience in a health care administrative or customer service role is preferred.
Excellent verbal and written communication skills.
Strong organizational skills and attention to detail.
Comfortable using scheduling software, CRMs, and basic office tools (Excel, Outlook, etc.).
Empathetic and professional demeanor when dealing with patients and clients.
Ability to multitask and prioritize in a dynamic environment.
US Shift
SAL-4-4.5 LPA
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Customer Service Representative • Junagadh, Gujarat, India
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