Payments Compliance Manager

Manager – Regulatory Compliance

Those who share our core belief of 'Every Day is Game Day' We bring our best selves to work each day to realise our mission of enriching the world through the power of digital commerce and financial services.

ROLE PURPOSE

We are seeking a diligent and experienced regulatory compliance manager for our Prepaid Issuance business at Pine Labs. This mid to senior-level role is responsible for ensuring end-to-end regulatory compliance as defined in the Reserve Bank of India’s PPI Master Directions. The position demands strong audit capabilities, a deep understanding of the regulatory landscape, and the ability to work cross-functionally to maintain the highest standards of control, risk mitigation, and business continuity.

THE RESPONSIBILTIES, WE ENTRUST YOU WITH.

• Conduct periodic and thematic audits of Pine Labs’ PPI products and processes to ensure complete compliance with RBI’s PPI Master Directions and related regulatory guidelines
• Lead and execute detailed system / process audits with a focus on KYC controls, customer onboarding, transaction limits, system integrity, and operational checks as per PPI regulations
• Identify, assess, document, and communicate compliance and control issues with clear articulation of associated business risks to senior management
• Collaborate with Compliance, AML, Risk, Product, Business, and Technology teams to strengthen the control environment and embed a culture of compliance
• Present audit findings, recommendations, and risk assessments to leadership, facilitating awareness and alignment on corrective actions.
• Prepare comprehensive audit reports and dashboards for the Audit Committee and Management, providing actionable insights for decision-making.

WHAT MATTERS IN THIS ROLE

Experience & Portfolio

5–10 years of internal audit, risk, or compliance experience in regulated financial services (BFSI, fintech, payments, or NBFC sector preferred)

Proven expertise in system / process audits, particularly in KYC, limits, and transaction monitoring with a strong knowledge of RBI’s PPI Master Directions and other payments sector regulations in India.

Technical Skills & Efficiency

professional certifications (CISA, CIA, CA, etc.) are a plus

THINGS YOU SHOULD BE COMFORTABLE WITH

Working from office : Bangalore

Pushing the boundaries

Have a big idea? See something that you feel we should do but haven’t done? We will hustle hard to make it happen.

Travel : Should be open to traveling within India for projects related to work for e.G. meetings, workshops etc.

WHAT WE VALUE IN OUR PEOPLE

You take the shot

You decide fast and deliver right.

You are the CEO of what you do

You show ownership and make things happen.

You sign your work like an artist

You seek to learn and take pride in the work you do.