Sales Strategist

Responsibilities :

• Shift and schedule adherence.
• Actively support the advertiser in all aspects through to code implementation, keeping the advertiser and other key stakeholders informed and updated through the process .
• Timely follow-ups and schedule callbacks to customers where necessary.
• Set high standards of performance for self; assuming responsibility and accountability for successfully completing assignments / tasks.
• Make advertisers and their needs a primary focus of his / her actions; developing and sustaining productive customer relationships.
• Display expertise and thorough understanding of products and processes.
• Escalate problems / issues to the Supervisor / Technical Experts when warranted.
• Meet QA / QC requirements and other key performance metrics.
• Proactive communication with advertisers and stakeholders.
• Strict adherence to company policies and processes.
• Effective use of tools.

Competencies :

Mandatory Skills. :

Skills Required

Bpo, Change Management, Analytical, Career Development, Strategic Planning