Key Account Manager – Strategic Partnerships

1. JOB PURPOSE

A Key Account Manager in the Large Partnerships team at L&T Finance is responsible for driving sales,

managing strategic partnerships, and ensuring seamless business and technical integrations across

government entities, PSUs, and private banks

The role aims to enhance business outcomes by managing key institutional relationships, facilitating both

business and technical integration of products and services, and maximizing growth from large

partnerships across diverse lines of business

2. PRINCIPAL ACCOUNTABILITIES

Major Activities

Functional Responsibilities

 Drive business development and integration projects for all types of lending products

with government bodies, PSUs, and private banks through onboarding new partners and

improving existing relationships

 Partner and coordinate with large FinTech companies and institutional partners to

distribute financial products, ensuring seamless digital and process integration

 Achieve growth targets and improve the productivity of partnerships

 Spearhead project management for all new integrations and launches by working closely

with both internal and external stakeholders

 Understand partner and industry-specific terminology; maintain knowledge about

portfolio management and process flows in lending and financial services

 Collaborate with product, technology, and operations teams to design and implement

technical integrations with partner IT systems

 Analyse account performance, prepare business reviews, and report outcomes to

internal and external stakeholders regularly

 Troubleshoot operational and technical challenges, ensuring high standards of partner

satisfaction and quick issue resolution

 Conduct market research to identify new customer journeys and implement industry best

practices in integration and distribution

INTERNAL

Key Skills Required

 Account management for large institutional clients

 Business development and strategic partnership growth

 Technical integration and digital onboarding of partner systems

 Contract negotiation and commercial agreement management

 Relationship management with government and banking stakeholders

 Analytical skills for portfolio performance and productivity tracking

 Regulatory compliance and process flow understanding

 Project management for cross-functional initiatives

 Communication and interpersonal skills

 Documentation, presentation, and MS Office proficiency

 Problem-solving and operational issue resolution

 Market research and opportunity identification

3. DIMENSIONS

Financial Dimensions (if applicable)

Lending / Payments Experience – Fintech / Banks / NBFCs

4. SKILLS AND KNOWLEDGE

(State the minimum acceptable proficiency for this job which best indicates the education and / or experience

requirements of this job and not the incumbent).

Educational Qualifications

 MBA from Tier 1 or Tier 2 college

Functional Skills

Relevant and total years of Experience

 Overall 3-6 years of experience in account management, relationship management, or partnership

roles in lending or FinTech industries

 Strong knowledge of the FinTech ecosystem, sales channels, API integrations and MS tools

 Excellent communication, negotiation, and presentation skills, with high proficiency in managing

complex multi-stakeholder relationships which includes senior leadership

 Technical acumen to plan and manage digital integrations and troubleshoot related issues

This position plays a crucial role in scaling and integrating L&T Finance’s offerings across major

institutional partners, ensuring business growth and operational excellence