Zinnia - Senior Data Analyst - ETL / Python

Who You Are :

We are seeking a highly motivated Senior Data Analyst with strong technical expertise, business acumen, and strategic problem-solving abilities.

In this role, you will independently own and drive analytics initiatives within the Operations team, translating data into actionable insights that improve efficiency, decision-making, and key business KPIs.

You will work closely with stakeholders across Operations, Product, Data Engineering, and Business Strategy to identify opportunities for process optimization, automate decision-making, and create scalable analytics frameworks.

This is a high-impact individual contributor role that requires both deep analytical skills and the ability to influence business strategy through data.

What Youll Do :

• Drive analytics strategy : Independently own and drive key analytics initiatives in Operations, proactively identifying areas for efficiency improvements and cost optimization.
• Advanced analytics & measurement : Move beyond basic dashboards and leverage inferential modeling, causal analysis, and experimental design to generate actionable insights.
• Experimentation & testing : Design and implement A / B tests to measure the impact of operational improvements, optimizing key processes such as fraud detection, customer interactions, and compliance.
• Operational KPIs & business impact : Develop frameworks to measure Turnaround Time (TAT), Cost Per Transaction, SLA adherence, and other key operational metrics, ensuring data-driven decision-making.
• Data storytelling & visualization : Translate complex data insights into clear, actionable recommendations using visual storytelling techniques in Power BI and other visualization tools.
• Cross-functional collaboration : Work closely with stakeholders across Operations, Data Engineering, and Product to align analytics initiatives with business needs.
• Scalability & automation : Partner with Data Engineering to enhance data pipelines, data models, and automation efforts that improve efficiency and reduce manual work.
• Thought leadership & best practices : Drive data analysis best practices and mentor junior analysts, fostering a culture of analytical rigor and excellence.

What Youll Need :

Bonus Points If You Have :

(ref : hirist.tech)