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[Only 24h Left] Retail Operations Manager

[Only 24h Left] Retail Operations Manager

Indian Silk House AgenciesIndia
9 hours ago
Job description

Indian Silk House Agencies is one of Eastern India’s most trusted names in ethnic wear, with a legacy of curating premium sarees and traditional fashion since 1971. With a strong retail presence, a growing customer base, and ongoing expansion into new markets, we are looking for a dynamic Retail Area Manager to lead our store operations and drive growth.

Key Responsibilities :

  • Oversee operations of multiple retail outlets across designated regions.
  • Lead, train, and motivate store managers and sales teams to achieve sales and service targets.
  • Ensure adherence to brand standards, SOPs, and VM guidelines across all stores.
  • Analyze store performance metrics and drive actionable insights to improve KPIs.
  • Handle escalations, ensure customer satisfaction, and resolve operational issues promptly.
  • Collaborate with the marketing and merchandising teams for local promotions and seasonal campaigns.
  • Conduct regular audits and area visits to assess operational efficiency and compliance.

Qualifications :

  • Graduate / Postgraduate in Business, Retail Management, or a related field.
  • 5–8 years of proven experience in apparel / fashion retail, managing multiple stores.
  • Must be comfortable with travel for store visits and audits.
  • Proficiency in retail analytics and Microsoft Office.
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    Only 24H Left • India

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