Principal Consultant, Business Analyst

Ready to build the future with AI

At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.

Genpact (NYSE : G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Principal Consultant, Business Analyst

In this role, we are seeking a dynamic and self-motivated Technology Business Analyst to lead internal and client cross-functional teams in strategizing, planning, and executing various business requirements focused on the insurance industry. The ideal candidate will have relevant years of experience. They will need to be accountable for their assignments and drive requirements through client meetings, fact-finding, and data analysis. This role requires creative problem-solving skills to develop appropriate solutions or recommendations and act as the conduit between the client team and our internal delivery team.

Responsibilities

• .Collect and solution client business requirements.
• .Assist the product manager in collecting and defining product-specific requirements.
• .Capture requirements in the form of epics, user stories, and use cases, including user acceptance scenarios.
• .Serve as the conduit between the client and our internal delivery teams for all business requirements.
• .Ensure development and QA teams understand the complete solution to execute their responsibilities effectively.
• .Coordinate with the client to ensure all requirements are collected and defined to their satisfaction and approval.
• .Support development teams throughout the development lifecycle, including QA and client UAT testers, by investigating issues and addressing questions raised by users.
• .Create documentation in multiple outputs, including JIRA, use cases, client user guides, and more.

Qualifications we seek in you!

Minimum Qualifications

Preferred Qualifications / Skills

Why join Genpact

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters : Up.

Let's build tomorrow together.Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military / veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.