Inbound / Outbound Communication Associate

Company Description

At Ageless Digital Technologies Private Limited, we're the go-to partners for global consumer electronics brands in India. We offer authentic representation and customized solutions for brand success. Our reach extends to online platforms like Amazon and Flipkart, as well as offline stores nationwide. Join us to be a part of a dynamic team committed to driving brand success in the consumer electronics industry.

Role Description

This is a full-time remote role for a Telecaller Inbound Outbound. The Telecaller will be responsible for managing incoming and outgoing calls from customers, providing them with information about products and services, and resolving their queries and concerns. The Telecaller will also be responsible for maintaining detailed records of customer interactions and following up on potential leads.

Qualifications

• Excellent verbal communication and interpersonal skills
• Customer service and problem-solving skills
• Basic data entry and computer skills
• Experience in telecalling or a similar role
• Ability to work independently and manage time effectively
• Knowledge of consumer electronics is a plus
• High school diploma or equivalent