CLIENT ADVISOR / CUSTOMER SERVICE

Bhairavi World , an imported chocolates and luxury gifting brand, is seeking a dynamic and results-oriented Client Advisor for our flagship boutique in Mumbai.

RESPONSIBILITIES

You will be the driving force behind the success of our flagship store in Mumbai.

• Leading and Motivating the Sales Team : Recruit, train, coach, and inspire a high-performing team of sales associates to achieve and exceed sales targets while upholding our brand's luxury standards.
• Driving Sales and Achieving Targets : Develop and implement effective sales strategies to maximize revenue, focusing on both individual sales and overall store performance.
• Exceptional Customer Experience : Cultivate a client-centric environment where every customer receives personalized attention, expert guidance, and a memorable luxury shopping experience.
• Store Operations and Visual Merchandising : Oversee daily store operations, ensuring impeccable presentation, adherence to brand guidelines, and effective inventory management.
• Client Relationship Management : Build and nurture strong relationships with key clients, fostering loyalty and repeat business.
• Market Awareness and Competitor Analysis : Stay informed about market trends, competitor activities, and customer preferences within the luxury retail sector in Mumbai.
• Reporting and Analysis : Provide regular sales reports, analyze performance data, and identify opportunities for growth and improvement.

QUALIFICATIONS

We are looking for an exceptional individual who embodies the essence of our brand – sophisticated, passionate, and driven.

BENEFITS

Skills Required

Client Relationship Management, Retail Management