Business Transformation & Strategy Manager

Role : Business Transformation & Strategy Manager

Location : Gurugram-DLF (Hybrid)

Duration : 12 Months Contract (Possible Extension)

What can you expect :

An opportunity to work on strategic initiatives that drive profitable growth for Mercer's Health, Wealth, and Career businesses globally.

Engage with key C-Suite stakeholders and contribute to a culture of constant improvement across a global organization.

A role that offers variety and the chance to be part of a growing, dynamic team within a large, stable corporate organization.

We will rely on you to :

Lead and manage highly complex, broad, and / or multi-year international programs and projects, ensuring successful delivery of key strategic initiatives.

Collaborate with C-Suite stakeholders to gain effective buy-in and ensure the availability of organizational resources.

Design and implement target operating models (TOM) and M&A type projects, ensuring alignment with organizational goals and objectives.

Develop detailed program delivery roadmaps, including resources, outcomes, schedules, costs, assumptions, dependencies, and business integration plans.

Serve as a subject matter expert in design and delivery, providing guidance and support to the wider business in defining the right approaches and ensuring solutions are fit for purpose.

Foster effective relationships with senior business partners and third-party vendors, facilitating timely decision-making and trade-offs.

Ensure transparent and effective communication of progress, risks, and issues to key stakeholders, providing regular updates and escalating as necessary.

Adhere to defined standards and governance structures, ensuring overall program delivery meets quality standards and objectives.

Manage dependencies with other initiatives and negotiate resource requirements with executive management when faced with conflicting priorities.

What you need to have :

Overall 10+ years of professional services experience with minimum of 5 years of related experience in designing and implementing changes to operating models,

preferably, in a management consulting setup

Demonstrated experience as a Program Manager leading large and complex programs across matrix structured organizations, ideally across continents / regions.

Proven track record in managing and coordinating implementation with teams across different locations, including off-shoring / near-shoring teams.

Strong understanding of change management principles and the ability to drive sustainable changes within the organization.

Excellent communication and diplomacy skills, with the ability to guide, influence, and convince colleagues, leaders, and external stakeholders.

Highly resourceful with outstanding problem-solving skills, able to drive innovative approaches to achieve desired outcomes.

Analytical and quantitative mindset, using data and insights to shape direction and make informed decisions.

Change management credentials, including experience leading people and clients through change journeys.

Strong stakeholder management and communication skills, with the ability to operate and influence at the C-Suite level.

Demonstrated experience in target operating models (TOM) and organizational change programs.

What makes you stand out :

MBA or equivalent qualification preferred.

Relevant program management qualification : MSP / PMI / APM or equivalent

Experience in Employee Benefits / Pensions / Investments or HR Consulting business and solutions is highly desirable, but not essential

Understanding of how to work with different cultures globally to deliver programs