Human Resources Manager

Location : Delhi (On-site)

Department : Human Resources

Employment Type : Full-Time

Reporting to : Chief Human Resources Officer

Salary : Negotiable

About Benne – Heritage Bangalore Dosa Akhil and Shriya, a filmmaker and a psychologist, shared a deep love for dosas. Missing the iconic Bangalore-style dosa in Mumbai, they embarked on a quest to recreate their childhood favorite. After perfecting the recipe, they realized that the secret to a great dosa lies not just in the simple ingredients — but in the honor, respect, and care invested in its making.

Today, Benne is known for serving food we love, with warmth and authenticity, bringing a taste of home to new cities. We believe in a culture of respect, warmth, and continuous improvement, valuing every team member and the experience they help create.

About This Role As a Human Resources Manager at Benne, you will design and implement programs that celebrate employee contributions and build a culture of appreciation across outlets. From milestone awards and performance incentives to meaningful day-to-day recognition, your work will directly impact morale, motivation, and long-term retention.

Key Responsibilities HR Strategy & Culture

Drive employee engagement, recognition, and retention initiatives tailored by benne.

Recruitment & Onboarding

Oversee end-to-end recruitment for café, kitchen, and support staff.

Execute structured onboarding to ensure smooth integration and culture fit.

HR Operations & Compliance

Manage employee attendance, leave, overtime, bonuses, and payroll inputs.

Ensure compliance with all labour laws, minimum wage regulations, and statutory requirements (PF, ESIC, gratuity, etc.).

Maintain accurate employee records and HR documentation.

Performance & Recognition

Oversee the employee recognition framework, linking it with performance and career progression.

Coordinate monthly / quarterly reward programs and organize key celebrations (birthdays, anniversaries, farewells, festivals).

Partner with outlet managers to evaluate performance and provide feedback-driven recognition.

Employee Relations & Engagement

Act as a trusted advisor to staff and management on motivation, grievances, and conflict resolution.

Conduct regular team check-ins and surveys to understand employee needs and morale.

Promote inclusivity, fairness, and cultural sensitivity in all HR practices.

Training & Development

Identify training needs for floor and kitchen staff; coordinate workshops on service, safety, compliance, and soft skills.

Support career development and succession planning for high-performing employees.

Compensation & Benefits

Ensure competitive and fair compensation practices for all levels of staff.

Manage vendor partnerships for rewards, vouchers, and benefits programs.

Reporting & Insights

Track and analyze HR metrics (attendance, attrition, engagement, performance) to drive continuous improvement.

Present regular reports and insights to the CHRO and leadership team.

Qualifications & Requirements Bachelor’s degree in Human Resources, Business, Psychology, or related field (Master’s preferred).

5+ years of HR experience, ideally in hospitality, F&B, or retail sectors.

Strong knowledge of labour laws, compliance, and HR operations in India.

Experience in recruitment, performance management, and employee engagement.

Excellent communication, coordination, and conflict-resolution skills with high EQ.

Analytical mindset with the ability to link HR initiatives to business outcomes.

Passion for creating an employee-first culture where staff feel seen, valued, and motivated.

To Apply : Email your resume to hr@shimowfoods.com with the subject line : "Human Resources Manager – Benne : )”

We look forward to hearing from you!