Professional, Employee Engagement, HR

JOB PURPOSE :

The Employee Engagement role is a key client-facing role in which the individual will be expected to build and maintain effective relationships with their businesses and all other stakeholders, including internal and external clients and vendors.

KEY RESPONSIBILITIES :

• Partner with business units to develop retention strategies, facilitate team building, and enhance overall team culture and environment
• Serve as a advisor to employees and managers, addressing conflicts, red flags from pulse surveys, and disciplinary concerns, while supporting an inclusive workplace
• Proactively manage probation extensions, Performance Improvement Plans (PIPs), and behavioral issues, ensuring compliance with company policies and employment regulations
• Implement robust feedback mechanisms and employee engagement initiatives by driving pulse check surveys, focus groups, and deriving actionable insights from employee satisfaction outcomes
• Conduct onboarding activities, including floor walks, meet-and-greet sessions, and 30-60-90-day check-ins, ensuring new hires align with company culture, values, and expectations
• Ensure employees are well-informed about benefits and entitlements, and handle sensitive cases such as maternity, primary caregiver, and long-term leave with empathy and discretion
• Participate in performance appraisals and goal-setting processes, conducting regular one-on-one meetings, stay interviews, resignation meetings, and exit interviews to support talent management and continuous improvement
• one-on-one meetings, stay interviews, resignation meetings, and exit interviews to support talent management and continuous improvement

KEY COMPETENCIES :