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Client Servicing Manager

Client Servicing Manager

ConfidentialLucknow, India
6 days ago
Job description

We are looking for a dynamic and detail-oriented Client Servicing Manager with strong experience in managing Government & PSU accounts in the events and mainline advertisement. The role involves bridging the gap between clients and internal creative / production teams, ensuring smooth execution of projects, and maintaining strong client relationships.

Experience : 4-8 yrs.

Location : 1 opening in Dehradun & 1 opening in Lucknow

Key Responsibilities

  • Act as the primary point of contact for Govt. / PSU clients, understanding their communication, branding, and event requirements.
  • Act as a key point of contact between clients, internal teams, and the Delhi Head Office to ensure alignment of deliverables & Coordinate with creative, design, and production teams to develop presentations, event concepts, and campaign deliverables.
  • Draft and deliver sharp, clear briefs to internal teams ensuring accuracy and timeliness.
  • Manage end-to-end execution of events, activations, and campaigns – from concept to on-ground delivery.
  • Ensure compliance with Govt. / PSU processes, tenders, and documentation requirements.
  • Build and maintain long-term client relationships with professionalism, integrity, and responsiveness.
  • Prepare and deliver impactful client presentations, proposals, and reports.
  • Monitor project timelines, budgets, and deliverables to ensure high-quality output.
  • Stay updated on industry trends, especially in the Government & PSU sector, to suggest innovative ideas to clients.

Skills & Competencies

  • Strong communication and interpersonal skills – ability to interact confidently with senior Govt. / PSU officials.
  • Excellent coordination and multitasking skills to manage multiple projects simultaneously.
  • Understanding of creative workflows, event management, and on-ground execution.
  • Detail-oriented, with strong documentation and reporting abilities.
  • Ability to thrive under deadlines and work in a fast-paced, client-focused environment.
  • Qualifications & Experience

  • Graduate / Postgraduate in Mass Communication, Marketing, Advertising, or related field.
  • Minimum 4 years of experience in Client Servicing with an events, advertising, or media agency.
  • Proven track record of handling Govt. / PSU clients, tenders, and large-scale events / campaigns.
  • Experience in event execution, exhibitions, or Govt. campaigns will be Mandatory.

    Skills Required

    Coordination, Client Servicing, Event Management, Multitasking

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