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Executive - CRM
WOW Skin ScienceBengaluru, India1 day ago
Job descriptionLiaise with CRM tools' success teams for feature leverage Work with external partners / agencies to manage campaigns, audits, etc. Execute weekly / monthly campaigns (email, SMS, WhatsApp) Own retention metrics — repeat rate, LTV, churn rate Track flow performance (OR, CTR, CVR, revenue contribution) Build dashboards / reports for team & leadership
We’re Hiring : CRM & Retention Specialist | Bangalore (On-site)
Experience : 1–3 years in CRM, retention, or lifecycle marketing
Tools : Klaviyo / CleverTap / MoEngage or similar platforms
Key Responsibilities :
CRM Setup & Optimization
- Build and manage customer journeys (on Klaviyo / CleverTap / MoEngage)
- Define and optimize lifecycle flows (welcome, cart abandon, reactivation, winback)
- Segmentation logic & experimentation
Platform & Agency Partnerships
Campaign Execution & Growth
Data & Analytics
If interested, kindly submit your application on the link mentioned below :
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Crm Executive • Bengaluru, India
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