Manager - Change Lead

Join Macquarie Asset Management's (MAM) Digital, Design, Data & Engineering (D3E) team and be a part of delivering our digitalisation strategy to increase future scalability, unlock operating efficiencies, uphold our risk standards and improve staff and client experiences. Our D3E teams unlock these strategic benefits by defining, delivering and embedding digital solutions across our value chain, in partnership with key business stakeholders.

At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 31 markets and with 56 years of unbroken profitability. You'll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes.

What role will you play

As a Change Lead, you will be responsible for defining and implementing change and engagement strategies to support the successful embedding and adoption of key digitalisation strategies across MAM, working closely with aligned Digital Solution Owners and business stakeholders.

As part of the role, you will conduct impact assessments of planned changes; develop and maintain rich user persona profiles to support consistent targeting of change activity across the business; and design and implement a range of tactical activities to drive awareness, engagement and adoption.

What You Offer

• A proven track record in delivering complex change and transformation activities, particularly in global environments involving digital adoption
• Rich experience with defining and implementing both strategic and tactical change activities, with ownership of key artefacts like change & engagement plans, impact assessments, customer / user profiles, and key message development
• Demonstrated success delivering positive improvements to key change metrics (adoption rates, time to adopt, satisfaction scores, scale of change) and actively establishing effective feedback loops
• Outstanding stakeholder & communication skills, with the ability mobilise, influence and engage a wide range of stakeholder types and levels, including but not limited to technology delivery, communications, commercial and operations teams
• A highly customer / user centric approach, with the ability to effectively identify and mobilise the key drivers and motivations that drive positive change outcomes
• Prior experience or subject matter expertise aligned to the asset management or investment industry, or within key business enablement functions (Risk, Legal, Data, Finance or HR) will be highly regarded though is not essential

We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.

What We Offer

Benefits

At Macquarie, you're empowered to shape a career that's rewarding in all the ways that matter most to you. Macquarie employees can access a wide range of benefits which, depending on eligibility criteria, include :

About Macquarie Asset Management

Macquarie Asset Management is a global asset manager that aims to deliver positive impact. We're trusted by institutions, pension funds, governments, and individuals to manage billions in assets globally. We provide access to specialist investment expertise across a range of capabilities including fixed income, equities, multi-asset solutions, private credit, infrastructure, green investments, natural assets, real estate, and asset finance.

Our commitment to diversity, equity and inclusion

We are committed to fostering a diverse, equitable and inclusive workplace. We encourage people from all backgrounds to apply and welcome all identities, including race, ethnicity, cultural identity, nationality, gender (including gender identity or expression), age, sexual orientation, marital or partnership status, parental, caregiving or family status, neurodiversity, religion or belief, disability, or socio-economic background. We welcome further discussions on how you can feel included and belong at Macquarie as you progress through our recruitment process.

Our aim is to provide reasonable adjustments to individuals who may need support during the recruitment process and through working arrangements. If you require additional assistance, please let us know in the application process.

Skills Required

impact assessments, stakeholder communication, change engagement plans, customer user profiles