Senior Specialist, Product Management

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Specialist, Product Management

Mastercard Loyalty Solutions is the world's largest loyalty company, a service division within Mastercard that provides reward programs, offers, and benefits to both financial institutions and merchants. We manage over 600 million accounts on our loyalty systems, serving over 2,000 global clients. We offer an end-to-end outsourced service and are at the forefront of next-generation loyalty solutions.

The Global Offers Team at Mastercard is focused on driving revenue through our proprietary platform and merchant network. As part of our transformational journey, we are seeking a Product Management Specialist to join our Product Enablement and Commercialization teams. This role supports a high-growth global product delivering Offers to cardholders globally.

The Senior Specialist will work alongside Directors across Enablement and Commercialization and play a key role in supporting the team across marketing strategy and execution, internal and external communications, and cross-functional product initiatives. The ideal candidate brings experience across product management, marketing, sales, communications, and partner management, with a strong ability to deliver strategic objectives in a fast-paced environment.

Responsibilities :

• Support and manage CRM initiatives for Global Offers team inclusive of managing internal and external partners, reporting on key metrics, and expanding existing communication use cases and languages.
• Maintain marketing materials for clients and regions ensuring marketing materials meet internal and external requirements.
• Partner with external partners to develop marketing creative for CRM and B2B2C clients.
• Support in developing and maintaining up-to-date sales enablement materials, external communication support and team communications such as quarterly newsletters, monthly pulse newsletter and competitive newsletters.
• Work cross-functionally across offers organization : Product Enablement, Product Development, Commercialization, and Engineering Teams and partner with broader support operational teams such as Product Operations, CIS, and Business Operations as needed to deploy new websites.
• Works alongside Offers leadership to ensure materials are prepared for internal and external stakeholders.
• Lead and support various ad-hoc projects and initiatives as our business continues to grow and evolve.

About you :

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must :

Abide by Mastercard’s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include : insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more.

Pay Ranges

Purchase, New York : $114,000 - $182,000 USD

Arlington, Virginia : $114,000 - $182,000 USD