Sr. Digital Adoption Specialist

The Sr. Digital Adoption Specialist will be responsible for building programs used for onboarding training and communication that optimize WalkMe and other in-application AI solutions and generate actionable data for improved customer retention.

• Develop and implement comprehensive digital adoption strategies for multiple SaaS applications
• Analyze user behavior and engagement metrics to identify areas for improvement and optimize digital adoption initiatives
• Design and create interactive walkthroughs tooltips and other in-app guidance using digital adoption platforms
• Collaborate with cross-functional teams to understand user needs and tailor adoption solutions accordingly
• Monitor and report on key performance indicators (KPIs) related to digital adoption and user engagement
• Stay up-to-date with the latest trends and innovations in digital adoption and change management
• Continuously optimize and refine digital adoption strategies based on user feedback and data insights
• Install and use the assigned insightsoftware products and develop an in-depth understanding of them

Qualifications :

Additional Information :

All your information will be kept confidential according to EEO guidelines.

insightsoftware About Us : Hear From Our Team - InsightSoftware ()

Background checks are required for employment with insightsoftware where permitted by country state / province.

At insightsoftware we are committed to equal employment opportunity regardless of race color ethnicity ancestry religion national origin gender sex gender identity or expression sexual orientation age citizenship marital or parental status disability veteran status or other class protected by applicable law. We are proud to be an equal opportunity workplace.

Remote Work : No

Key Skills

Civil,Bidding,GIS,Capital Market,Cement,Agricultural

Employment Type : Full Time

Experience : years

Vacancy : 1