Team Responsibilities
- The team are responsible for the administration and management of all development, UAT, pre-production, production and DR environments as well as internal corporate IT systems.
- Availability – applications that are available when the users need them.
- Performance – applications that scale with user demand.
- Security – applications that are protected from unauthorised access and data loss.
- Reliability – applications that are fault tolerant with no single points of failure.
- Value for money – shared core infrastructure improves application delivery and reduces costs per application.
- Projects – new system delivery is high quality, on time and within budget
- Specific Role Responsibilities
- Availability : Ensure that uptime SLA's are met every month for systems that you are responsible for by managing and resolving issues logs; performing scheduled maintenance to minimise disruption; managing third party support contracts where required to provide support levels.
- Performance : Ensure that performance SLA's are met every month for systems that you are responsible for by monitoring system performance, capacity and growth; suggesting and implementing performance improvements and hardware / software refreshes.
- Information Security : Ensure that the FNZ network and systems are internally and externally secure by following existing policies and procedures and documenting for audit purposes as required by ISO27001; implementing security projects; completing risk assessments and build guides for new and existing systems.
- Business Continuity : Ensure that FNZ-held data is secure and backed up by : ensuring that regular backups and made and are tested; participating in yearly BCP & DR tests; ensuring that any new build is in line with company requirements and departmental policy for resilience and availability; documenting resilience and backup plans for all new builds.
- Training : Develop professional and technical knowledge and skills. Provide technical advice and mentoring within the team.
- Project Work : Implement new projects to meet project timelines and deadlines Budget : Recommend changes to the IT manager that could reduce costs in your areas of responsibility
Experience required
Degree qualified or equivalent industry certifications and experience.AIX operating system administration skills.Knowledge of automation scripting.Keen interest in and knowledge of latest server and storage technologiesSuccessfully implemented Infrastructure projects.Good team player with the ability to work independently and able to take initiative, drive change and new technologies and methodologies.Excellent communication skills, confident in dealing with internal and external clients.Passionate about providing an excellent service experience for our clients.Superior problem-solving capabilities.Able to work in a rapidly changing environment.Excellent time-management skills – ability to effectively prioritize and execute tasks in a high-pressure environment.Excellent team communication skills, confident in dealing with internal and external clients.Skills Required
Cloud Architecture, Network Security, Infrastructure Automation, Scripting Languages, Monitoring Tools, Disaster Recovery