Job Title : Director - Food & Beverages
Department : Food & Beverage
Reports To : General Manager / Area Director of Operations
Location : International Five-Star Luxury Resort
CTC : Rs. 24 - 25 lacs per annum + perks
Position Overview
The Director - Food & Beverages (F&B) provides strategic leadership and operational direction for all food and beverage operations within the hotel — including fine dining restaurants, specialty outlets, banqueting & events, in-room dining, bars, and lounges. The role ensures the delivery of exceptional guest experiences, maximizes profitability, and maintains brand standards across all venues, in line with the hotel's positioning as a leading international luxury destination.
Key Responsibilities
Strategic Leadership
- Develop and execute the overall F&B vision and business strategy aligned with the hotel's brand positioning and financial objectives.
- Identify new revenue streams, culinary trends, and guest experience innovations to differentiate the property in the market.
- Partner with the Executive Chef and outlet leaders to curate unique culinary offerings and beverage programs.
Operational Excellence
Oversee daily operations of all F&B outlets, ensuring seamless service, impeccable hygiene & safety standards, and consistent guest satisfaction.Monitor performance against brand standards and implement continuous improvement initiatives.Ensure compliance with all health, safety, and local licensing regulations.Financial Management
Prepare and manage the F&B annual budget, forecasts, and cost control measures to achieve targeted revenue and profitability.Analyze financial performance, identify gaps, and implement corrective actions.Drive upselling strategies and optimize pricing to maximize RevPASH (Revenue per Available Seat Hour).People & Culture
Lead, mentor, and develop a diverse F&B leadership team across multiple outlets and functions.Champion a culture of service excellence, teamwork, and professional growth.Oversee recruitment, training, performance reviews, and succession planning for all F&B personnel.Guest Experience & Brand Standards
Ensure the F&B experience reflects the brand's identity, cultural nuances, and luxury positioning.Engage with VIP guests, conduct floor rounds, and proactively address feedback to elevate guest satisfaction.Collaborate with Sales & Marketing for signature events, promotions, and partnerships that enhance visibility and reputation.Innovation & Market Positioning
Stay abreast of global culinary and beverage trends, integrating them into concept development and guest experiences.Collaborate with culinary teams on menu engineering and sustainability initiatives.Introduce technology and digital tools to enhance service efficiency and guest engagement.Qualifications & Experience
Bachelor's degree in Hospitality Management or related field; Master's degree preferred.Minimum 12–15 years of progressive F&B experience , with at least 3 - 5 years in a senior management role in a luxury international hotel or resortProven track record of managing multi-outlet operations , large teams, and high-volume banquetingStrong business acumen with experience in budgeting, financial analysis, and strategic planningExcellent leadership, communication, and interpersonal skillsFluent in English; additional international languages preferredKey Competencies
Strategic Vision & Business AcumenInspirational Leadership & Team DevelopmentOperational Rigor & Attention to DetailInnovation & Brand DifferentiationGuest Centricity & Service ExcellenceCross-Cultural Sensitivity & Global MindsetSkills Required
Operational Excellence, menu engineering , Budgeting, Strategic Planning, Financial Management