Senior Manager - Control Management

Job Description

At American Express, our culture is built on a 175-year history of innovation, shared and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role

• . Oversee certain execution plans for operational risk management within the business unit (BU), including BU specific guidelines, project plans, etc.
• . Manage specific issues with KRI limits and risk appetite for GCS to ensure operational risks are managed within agreed thresholds
• . Assist in the implementation of portions of the operational risk framework to enable effective risk management and decision making in the BU
• . Help in the development of BU-specific procedures and additional standards (i.e., escalation protocols), related to the execution of the Operational Risk Management programs
• . Facilitate the understanding and use of the risk governance framework basics across BUs through regular communication
• . Aggregate specific reporting areas, approvals / exceptions and support 'change-the-function' activities for the BU
• . Support sharing insights, better practices, themes, etc. across the enterprise

Minimum Qualifications

Preferred Qualifications

Translating operational risk strategy and appetite into execution guidelines

Tracking and identifying issues with Key Risk Indicator (KRI) limits and risk appetite to ensure operational risks are managed within agreed thresholds

Facilitating the implementation of the operational risk governance frameworks

Developing, communicating and ensuring understanding and adherence to operational risk procedures and standards

Experience in the financial services industry

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally :

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Skills Required

Project Management, Operational Risk Management