Principal Consultant – MSD 365 CRM Technical

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Inviting applications for the role of Principal Consultant - MSD 365 CRM Technical

We are looking for a skilled D365 Dual Write Consultant to join our team. This role involves integrating Microsoft Dynamics 365 applications with Finance and Operations apps using the Dual Write feature. The ideal candidate will have strong technical expertise in D365 Dual Write and a proven track record of successful implementations.

Responsibilities

Integration Design and Implementation : Develop and implement Dual Write solutions to ensure seamless data integration between Dynamics 365 applications and Finance and Operations apps.

Data Synchronization : Manage and optimize data synchronization processes to maintain data consistency across systems.

Client Collaboration : Work closely with clients to understand their integration needs, provide expert advice, and deliver customized solutions that meet their objectives.

Training and Support : Conduct training sessions for end-users and provide ongoing support to ensure effective utilization of Dual Write capabilities.

Troubleshooting and Problem Resolution : Identify and resolve integration issues promptly to minimize disruptions to business operations.

Continuous Improvement : Stay updated with the latest Dual Write features and industry trends to continuously enhance service offerings.

Qualifications we seek in you!

Minimum Qualifications / Skills

Extensive experience with Microsoft Dynamics 365 Dual Write feature.

Strong understanding of data integration and synchronization processes.

Excellent communication and interpersonal skills.

Proven ability to manage multiple projects simultaneously.

Certification in Microsoft Dynamics 365 is preferred.

Proficient on the latest OOB features available in Dynamics CRM

Preferred Qualifications / Skills

Plugins

PowerApps / Dataverse development

Canvas Apps / Model-driven Apps

ScribeSoft, SharePoint

Why join Genpact?

• Lead AI-first transformation – Build and scale AI solutions that redefine industries
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
• Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
• Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters : Up. Let’s build tomorrow together.