Technical Support EngineerConfidential • Gurgaon / Gurugram
Technical Support Engineer
Confidential • Gurgaon / Gurugram
30+ days ago
Job descriptionHelp Desk Services Call Management Ticket Closure within SLA Technical Support Services L1 & L2 Technical support for OS & application. Installation & troubleshooting software on the desktop & server OS Installation & troubleshooting Performing IMAC (Install, Move, Add, Change) On-going end user support Virus Control, antivirus update, checks and prevention / cleaning and Windows patching Network printer configuration. Standard office application support Non - Comprehensive maintenance support on all the assets. End-User support across the locations. Perform daily check list. Vendor Management Services Logging tickets & follow-up with IT vendors End User Computing Services Townhall, audio / video conference support. Training room setup Support Asset team for inventory, allocation etc.. Network Management Services Basic LAN trouble shooting.
Skills Required
Sla, Technical Support Engineer
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Technical Support Engineer • Gurgaon / Gurugram
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