Senior Customer Service Manager

Customer Service Team Lead

We are currently looking for a seasoned Customer Service Team Lead to join our organization. The successful candidate will be responsible for leading a team of customer service representatives and ensuring that they provide exceptional service to our clients.

The ideal candidate will have a strong background in customer service, with at least 2 years of experience in a similar role. They will also have excellent leadership and communication skills, as well as the ability to work well under pressure.

Key Responsibilities :

• Lead a team of customer service representatives
• Ensure that team members provide exceptional service to clients
• Develop and implement training programs to improve team performance
• Maintain accurate records and reports of team performance

Required Skills and Qualifications :

Benefits :

Why Choose Us?