Talent.com
Associate Manager - Capacity Controller

Associate Manager - Capacity Controller

ConfidentialGurgaon / Gurugram
30+ days ago
Job description

Job Purpose :

  • To optimize cargo capacity utilization across Air India s fleet, aligning flight capacity planning and inventory strategy execution with commercial objectives to maximize unit revenue.
  • To lead the development and implementation of strategic capacity control plans that enhance operational coordination and efficiency.

Key Accountabilities :

Capacity Management Strategy

  • Develop and implement best practices for capacity control, focusing on maximizing aircraft load performance and revenue. Oversee daily cargo capacity planning in coordination with Inventory Management.

    • Revenue Optimization

  • Collaborate with Pricing Management and Service Delivery to support revenue optimization and enhance cargo load performance. Monitor and adjust strategies based on performance data and market trends.

    • Operational Coordination

  • Work closely with cargo operations and customer service teams to manage traffic, including backlog reprioritization and special product handling.

    • KPI Monitoring and Reporting

  • Track and analyze key performance indicators such as capacity utilization, spoilage, no-shows, cancellations, and offload performance. Provide regular reports to senior management and make data-driven recommendations for improvements.
  • Tool Development and Safety Practices
  • Partner with the Performance Analytics team to develop planning and forecasting tools. Ensure all capacity planning activities adhere to safety standards and operational procedures.

    • Skills Required :

  • Advance Analytical Skills
  • Stakeholder Management
  • Strategic Planning
  • Problem Solving
  • Effective Communication Skills
  • Relationship Building Abilities

    • Internal Interfaces

    Head - Pricing and Revenue Mgmt

  • Directly report and consult on strategic capacity decisions and pricing implications. Align capacity control strategies with pricing to maximize revenue.
  • Regular strategic discussions to adjust and refine pricing and capacity management in response to market changes.

    • Inventory Management

  • Collaborate to lead the analysis of daily cargo capacity, ensuring optimal utilization of cargo space based on inventory levels and operational capacity.
  • Coordinate strategies for managing inventory effectively to match capacity plans and financial targets.

    • Pricing Management and Service Delivery

  • Work together to integrate capacity control with pricing strategies and service delivery standards, ensuring a cohesive approach to cargo management.
  • Support in optimizing unit revenue and improving cargo load performance through strategic pricing and capacity adjustments.

    • Cargo Operations and Customer Service

  • Coordinate with operations teams to ensure practical application of capacity plans and address operational challenges.
  • Engage with customer service to communicate capacity-related decisions and manage customer expectations and service quality.

    • External Interfaces

    Regulatory Bodies

  • Engage with aviation regulatory authorities as needed to ensure compliance with regulations that affect cargo capacity and operations.

    • Minimum Education Requirement

  • Bachelor s degree in an analytical discipline such as Business, Science, or Engineering or a relevant field.

    • Minimum Requirement

    Desired

    Experience

  • 3-5 years of experience in aviation industry with focus on cargo capacity and load planning processes.
  • 5+ years of experience in similar roles, with proven capability in leading cross-functional teams and driving strategic initiatives within cargo operations.

    • Skills Required

    KPI Monitoring and Reporting, Operational Coordination, cargo capacity, Revenue Optimization, load planning processes, Capacity Management Strategy

    Create a job alert for this search

    Controller • Gurgaon / Gurugram