Primary Data Systems Engineer

Senior Database Administrator

CitNOW is an innovative software product suite that allows automotive dealerships globally to sell more vehicles and parts profitably. The company was formed in 2021 to unite a portfolio of global software companies leveraging innovation to aid retailers and manufacturers in delivering an outstanding customer experience.

We are seeking a highly experienced Senior Database Administrator to own the performance, availability and security of our growing fleet of databases across MSSQL, PostgreSQL and AWS-managed services. This individual will play a key role in designing scalable data architectures, ensuring high availability and supporting development teams with optimised queries and resilient data pipelines.

• Database Administration & Operations :
• Maintain, monitor, and tune production and staging MSSQL and PostgreSQL databases
• Manage high availability, backups, restores, replication, and disaster recovery strategies
• Ensure uptime and performance SLAs are met across cloud and hybrid environments
• AWS Cloud Expertise :
• Administer RDS, Aurora, and EC2-hosted database instances.
• Monitor database performance using CloudWatch, Performance Insights, and third-party tools
• Data Architecture & Design :
• Work with engineering teams to model new schemas, optimize indexes, and review queries
• Implement and enforce best practices in database normalization, partitioning, and data lifecycle management
• Security & Compliance :
• Ensure data encryption, access controls, and audit logging are in place and compliant with company policies
• Support GDPR / SOC 2 / ISO 27001 initiatives with appropriate database controls and evidence collection
• Collaboration & Mentoring :
• Provide database guidance to developers and DevOps teams during code reviews and deployments
• Share knowledge, mentor junior DBAs, and improve documentation and internal tooling

The ideal candidate should have 10+ years of DBA experience, including at least 5+ years with MSSQL Server, 5+ years with PostgreSQL, and strong hands-on experience with AWS database services : RDS, Aurora, S3, and IAM integration. Solid understanding of SQL query optimization, execution plans, and troubleshooting slow queries is also required. Proven track record of managing production-grade environments with strict uptime SLAs is essential.