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Mobile Repairer
ConfidentialKanpur30+ days ago
Job descriptionDiagnosis and Troubleshooting : Performing a detailed diagnosis of mobile devices to identify the root cause of hardware and software issues. Using diagnostic tools and technical knowledge to troubleshoot problems, such as broken screens, battery issues, charging port failures, and software glitches. Repair and Replacement : Performing a wide range of repairs, including screen replacement, battery replacement, water damage repair, and component-level soldering (e.g., charging ports, connectors). Carefully disassembling and reassembling mobile devices without causing further damage. Software and Data Management : Resolving software-related issues, including operating system reinstallation, virus removal, and data recovery. Performing software upgrades and ensuring the device is fully functional before returning it to the customer. Customer Service and Communication : Clearly explaining the diagnosis and repair options to customers, providing a transparent cost estimate and timeline. Communicating professionally with customers throughout the repair process, from initial intake to final handover. Inventory and Tool Management : Maintaining an inventory of common replacement parts and tools, and ordering new supplies as needed. Ensuring all tools and equipment are properly maintained and calibrated. Quality Assurance : Conducting a thorough post-repair check to ensure all issues have been resolved and the device is fully functional. Documenting all repairs, including the diagnosis, parts used, and work performed.
Education
12th Class (XII)
Skills Required
Mobile Repairing, Marketing
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Mobile • Kanpur
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