Director of Operations

This role is open with one of Worko’s partner companies — India’s leading faith-tech platform.

About the Role

We are looking for a visionary and entrepreneurial Director to lead our E-commerce category. As the strategic owner of this vertical, you will build and scale the business like a founder—owning P&L, assortment, app experience, supply chain and operations. You will drive the category’s growth end-to-end, setting strategy, building a high-performance team, and collaborating closely with leadership.

What You’ll Own :

• Strategy & P&L Leadership : Define and execute business strategy; own revenue, profitability, and long-term category success.
• Assortment Strategy : Develop and implement SKU plans that align with brand vision, ensuring a market-leading selection of divine and spiritual products.
• App & Digital Experience : Lead category programming on the app and website to deliver an engaging, seamless user journey.
• Digital Operations : Oversee day-to-day category operations, optimising processes and ensuring on-time, high-quality execution across the board.
• Team Leadership : Build, lead, and mentor a high-performing team across functions; inspire a culture of ownership and excellence.
• Stakeholder Partnership : Serve as a strategic advisor to leadership; work closely with cross-functional partners, including marketing, product, tech, and operations.

Core Responsibilities :

SKU Lifecycle Ownership

Online Store Leadership (Website)

Performance Tracking & Optimisation

What We’re Looking For :