Account Coordinator - N5999

What You'll Do

• Account Operations Management : Contracts, Revenue Estimates, Personnel Onboarding – Offboarding.
• Client Communication : Client communication for operational matters, Client follow-ups when needed.
• Process Management : Create and implement operations process in the account through account leads. Create operational metrics and lead the effort in measuring and implementing those metrics.
• Analysis & Reporting : Strong data analysis capabilities to identify problem areas. Solutioning for the problem areas, review of solution internally and implementing same across the account. Create on demand reports.
• This position will provide support by working with cross-functional teams to prevent and resolve issues.
• Duties and Responsibilities :
• Comfortable working with associates at all levels (internal & external)
• Work closely with manager and support with projects for the account, including but not limited to :
• Submitting client SOWs or work orders, monthly hour reconciliation, time-sheet follow-up, etc.
• Maintain and update documentation on internal and cross-functional processes.
• Maintain master files of all SOWs or WO’s submitted, hours, etc.
• Providing the required documents (Client letter, WO / SOW’s) to immigration team
• Generating monthly resource reports by account.
• Follow up on expiring SOWs with onsite contact for extension
• Efficient in prioritizing work based on urgency
• Other responsibilities as assigned.

What You Know

Education

Benefits