Assistant Manager OTC Trainer

Ready to shape the future of work

At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.

Genpact (NYSE : G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.

Inviting applications for the role of Assistant Manager - Training - OTC

In this role we are looking for someone who can coordinate the OTC function. Also assist associates to identify & implement improvements. One must be a Finance and Accounting Subject Matter Guide with relevant experience in the OTC process.

Responsibilities

Understanding of Finance & Accounting with expertise in either one of the services lines AP AR RTR

Understand knowledge / learning gaps of the associates during production and cull out the themes

Should have experience of working in F&A operations Transitions Training role Learning & Development

Ability to work with diverse set of stakeholders (customers associates operational leaders) to establish a robust knowledge management framework and deliver business impact

Understand training requirements for a new business and translate them into a training curriculum

Build accounting competency / technical know-how in the process

Proficient in content creation and SOP documentation

Ability to take stand up training sessions basis TNI on soft skills domain

Ability to present to internal and external clients

Should be competent in reporting & analysis

Qualifications we seek in you!

Minimum Qualifications

Graduate

Preferred Qualifications / Skills

Should have the ability to use knowledge capture retention and transfer tool

Have working knowledge of ERPs (SAP Oracle PeopleSoft.)

Why join Genpact

Be a transformation leader Work at the cutting edge of AI automation and digital innovation

Make an impact Drive change for global enterprises and solve business challenges that matter

Accelerate your career Get hands-on experience mentorship and continuous learning opportunities

Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day

Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters : Up.

Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military / veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.

Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.

Required Experience :

Manager

Key Skills

Performance Testing,Organizational skills,Classroom Experience,Learning Technology,Instructional Design,Customer Support,IT Service Management,LMS,Software Testing,Training & Development,Adobe Captivate,Public Speaking

Employment Type : Full-Time

Experience : years

Vacancy : 1