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Telephony Implementation Specialist

Telephony Implementation Specialist

NEXPLAY SECUREAhmedabad, Republic Of India, IN
3 days ago
Job description

POSITION : PBX Deployment Engineer

REPORTS TO : Director of Telephony Implementation

LOCATION : Ahmedabad, Gujarat

PRIMARY RESPONSIBILITIES INCLUDE, but are not limited to :

We’re looking for a Sr. Deployment Engineer to join our team. In this role, you will be a member of the team responsible for deploying voice installations, resources, and processes utilizing innovative technologies to deliver world-class solutions to the hospitality market. Must have Hosted and On-Prem PBX experience.

The ideal candidate will be a team player who thrives in a fast-paced environment. The candidate must have a firm grasp of telephony technology and deployment experience in the hospitality industry. The candidate must have a strong customer focus. The ideal self-starter candidate is driven to innovate with smart, efficient, and highly reliable solutions. The ideal candidate is comfortable working hands-on and leading teams to test, deploy, and integrate new products and services with our customers’ environment.

WHAT YOU WILL DO :

  • Review the equipment lists to ensure accuracy.
  • Work with the Project Management Team to schedule implementation and communicate with said PM throughout the project.
  • Program systems remotely.
  • Manage all processes as they relates to voice implementation deployments, and hand-off to support.

REQUIRED EDUCATION AND EXPERIENCE :

  • Industry-leading knowledge of all telephony products, including Mitel, SIP, and E911
  • Certified on Mitel MiVoice Business
  • Also knowledge of other applications within the Mitel profolio
  • Knowledge of Micontact Center, Mitel Border Gateway, and Mitel Standard Linux
  • Minimum associate degree or 8-10 years of relevant comparable experience
  • Minimum 5 years of experience in large-scale voice installations in the lodging industry is a plus
  • Deep and strong network knowledge as it relates to voice (VoIP)
  • Ability to read and determine PCAPs
  • Understand BGP Routing, VPN, etc
  • Knowledge of various virtualization technologies (VMware)
  • Strong troubleshooting abilities as it relates to programming and network infrustructure
  • Ability to build and maintain strong customer relations.
  • PREFERRED QUALIFICATIONS :

  • Network+, CCENT, CCNA;
  • active or expired

  • Experience with configuration application in VMWare environment
  • Experience with LAN Technology
  • Experience with infrastructure.
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    Implementation Specialist • Ahmedabad, Republic Of India, IN

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