Talent.com
This job offer is not available in your country.
Product Success Manager [Apply in 3 Minutes]

Product Success Manager [Apply in 3 Minutes]

NetradyneIndia
7 hours ago
Job description

Job Description :

At Netradyne, we’re building world-class AI and Computer Vision products that are redefining fleet safety and intelligence. We're looking for a Product Success Engineer to be a critical link between our products and field success. If you're passionate about solving real-world problems, working with field teams, and enabling customer success – this is the role for you!

Role Overview :

We are looking for an Product Support Engineer to join our fast-growing team in Bangalore. The Product Support Engineer will work to support different products throughout the various stages of development and production. The ideal candidate would be able to resolve and document product issues and will be self-motivated with the ability to work independently to meet product milestones.

Role and responsibilities :

A typical Product Success engineer in this role will

  • Drive the development of Technical Documentation in conjunction with our India team
  • Install & Repair SOPs (Standard Operating procedures)
  • Product use SOPs
  • Field debug SOPs including support for the Field Engineering team
  • Assist with the development of Installation videos
  • Work with customers to identify, resolve and document product issues.
  • Assist with development of internal procedures and processes.
  • Perform product installations as needed for testing purposes
  • Assist with custom cable designs and manufacturing drawings.
  • Running scripts to push new software onto devices

Skills & Knowledge

  • 6+ years of experience working in a professional product development environment
  • Familiar with test equipment such as Volt / Ohm Multimeters & Oscilloscopes – Electronic Equipment, Automotive electronics.
  • Self-motivated with the ability to work independently to meet product milestones
  • Familiarity with Microsoft office products such as MS Word, Excel and Power Point
  • Familiarity with Linux OS
  • Terminal Command line Interface
  • Well versed in standard Linux command structures
  • Ability to read and understand error messaging and debug software issues
  • Experience with product testing and development a plus
  • Familiar with creating / editing SOPs (Standard Operating Procedures) & modifying pdf documents a plus.
  • Willingness for domestic travel as needed (approx. 5-10 %)
  • Good communication skills and the ability to work with other groups within the company.
  • Basic scripting programing a plus (Python and Bash).
  • Root cause analysis debugging skills for both Hardware and Software are a big plus.
  • Qualifications

  • Bachelor’s degree in engineering.-Electrical & Electronics
  • 6-12 years of overall industry experience with at least 3 years of field expertise as product success or field enablement.
  • Important Notes : -

    1. He will travel with Field Eng

    he will be giving the guidance to market and field eng

    issues from the field- as he need to resolve- First level escalation mgt by his end

    Job Title : Product Success Engineer (Staff / Sr. Staff Level)

    Location : Bangalore

    Job Type : Full-Time

    Experience Level : - 6 to 14 years

    Job Description :

    At Netradyne, we’re building world-class AI and Computer Vision products that are redefining fleet safety and intelligence. We're looking for a Product Success Engineer to be a critical link between our products and field success. If you're passionate about solving real-world problems, working with field teams, and enabling customer success – this is the role for you!

    Role Overview :

    We are looking for an Product Support Engineer to join our fast-growing team in Bangalore. The Product Support Engineer will work to support different products throughout the various stages of development and production. The ideal candidate would be able to resolve and document product issues and will be self-motivated with the ability to work independently to meet product milestones.

    Role and responsibilities :

    A typical Product Success engineer in this role will

  • Drive the development of Technical Documentation in conjunction with our India team
  • Install & Repair SOPs (Standard Operating procedures)
  • Product use SOPs
  • Field debug SOPs including support for the Field Engineering team
  • Assist with the development of Installation videos
  • Work with customers to identify, resolve and document product issues.
  • Assist with development of internal procedures and processes.
  • Perform product installations as needed for testing purposes
  • Assist with custom cable designs and manufacturing drawings.
  • Running scripts to push new software onto devices
  • Skills & Knowledge

  • 6+ years of experience working in a professional product development environment
  • Familiar with test equipment such as Volt / Ohm Multimeters & Oscilloscopes – Electronic Equipment, Automotive electronics.
  • Self-motivated with the ability to work independently to meet product milestones
  • Familiarity with Microsoft office products such as MS Word, Excel and Power Point
  • Familiarity with Linux OS
  • Terminal Command line Interface
  • Well versed in standard Linux command structures
  • Ability to read and understand error messaging and debug software issues
  • Experience with product testing and development a plus
  • Familiar with creating / editing SOPs (Standard Operating Procedures) & modifying pdf documents a plus.
  • Willingness for domestic travel as needed (approx. 5-10 %)
  • Good communication skills and the ability to work with other groups within the company.
  • Basic scripting programing a plus (Python and Bash).
  • Root cause analysis debugging skills for both Hardware and Software are a big plus.
  • Qualifications

  • Bachelor’s degree in engineering.-Electrical & Electronics
  • 6-12 years of overall industry experience with at least 3 years of field expertise as product success or field enablement.
  • Additional Notes

  • This role involves direct collaboration with Field Engineers during on-ground visits.
  • You'll act as a first-level escalation point for issues reported from the field.
  • A solution-oriented mindset and strong ownership are critical to success in this role.
  • Join us in building cutting-edge solutions that make roads safer and smarter.

    Create a job alert for this search

    Product Manager • India

    Related jobs
    • Promoted
    Customer Success Manager

    Customer Success Manager

    Netcore CloudIndia
    Role & Responsibilities Develop an intimate understanding of your customers’ businesses Develop a network of champions within each account through education, coaching and strong influencing skills ...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Success Manager

    Customer Success Manager

    AltudoIndia
    Be part of a high-growth digital and customer experience consulting firm that is growing by over 50% in the last year and is forecasting growth of 50% year on year in the next two years.Altudo Rain...Show moreLast updated: 30+ days ago
    • Promoted
    (Apply in 3 Minutes) Customer Success Manager

    (Apply in 3 Minutes) Customer Success Manager

    ZocketIndia
    Customer Success Manager ( US ).At Zocket, we are pioneering the future of marketing by harnessing the power of Artificial Intelligence to transform how businesses automate and scale their marketin...Show moreLast updated: 10 days ago
    • Promoted
    Customer Success Manager

    Customer Success Manager

    LemniskIndia
    The Customer Success Manager is a critical position that will work closely with the founders and leadership team of Lemnisk. We are looking for a maverick who is passionate about increasing the digi...Show moreLast updated: 1 day ago
    • Promoted
    • New!
    (3 Days Left) Product Success Manager

    (3 Days Left) Product Success Manager

    NetradyneIndia
    At Netradyne, we’re building world-class AI and Computer Vision products that are redefining fleet safety and intelligence. We're looking for a Product Success Engineer to be a critical link between...Show moreLast updated: 4 hours ago
    • Promoted
    Customer Success Manager

    Customer Success Manager

    ZokoIndia
    About Zoko Zoko helps D2C brands grow faster using WhatsApp as a channel for sales, marketing, and customer support - all from a single dashboard. We’re not just building tools; we’re helping brands...Show moreLast updated: 30+ days ago
    • Promoted
    Saasvaap - Manager - Customer Success

    Saasvaap - Manager - Customer Success

    Saasvaap Inc, India
    About the Role : - We are looking for a Customer Success Manager (CSM) to build long-term relationships with our clients and ensure they derive maximum value from our products a...Show moreLast updated: 23 days ago
    • Promoted
    Senior Product Manager

    Senior Product Manager

    Peak3 (formerly ZA Tech)Nagpur, IN
    Responsible for demand research, propose solutions, collect, analyze, sort out and keep track of demands;.Assisted the project manager to control the overall scope of project requirements;.Sorted o...Show moreLast updated: 6 days ago
    • Promoted
    Product Manager

    Product Manager

    Mount Talent Consulting Pvt Ltd.India
    Your next big product challenge starts here.We’re Hiring : Product Manager | Noida (Sector 90).Are you passionate about building customer-centric products and driving impact through innovation? We’r...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Success Manager

    Customer Success Manager

    BirdvisionIndia
    Birdvision Consulting is a team of enthusiastic professionals who leverage technology to boost the efficiency and productivity of enterprise processes. We provide integrated products and services to...Show moreLast updated: 1 day ago
    • Promoted
    Customer Success Manager

    Customer Success Manager

    Zocketnagpur, maharashtra, in
    Customer Success Manager ( US ).At Zocket, we are pioneering the future of marketing by harnessing the power of Artificial Intelligence to transform how businesses automate and scale their marketin...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Success Manager

    Customer Success Manager

    Servion Global SolutionsIndia
    UC / CCaaS Solutions (Avaya, Genesys, Cisco), VoIP & SIP Protocols, Cloud Migration, AI-driven Automation, Incident / Release Management, Stakeholder Engagement, and Customer Success Management.Custome...Show moreLast updated: 23 days ago
    • Promoted
    Product Manager I

    Product Manager I

    Helpshift, a Keywords TechnologyIndia
    Role : Achieve strong product market fit.Incorporated disciplined customer discovery techniques and user-centered approach to product design, aligned to our focused GTM strategy.Delivered a 3-4X inc...Show moreLast updated: 1 day ago
    • Promoted
    Customer Success Manager - Mumbai

    Customer Success Manager - Mumbai

    NetradyneIndia
    Job Title – Customer Success Manager (Mumbai) Experience – 8+ years of experience Location – Mumbai.The primary responsibility of a CSM is to ensure that customers benefit from using our devices an...Show moreLast updated: 23 days ago
    • Promoted
    Product Success Manager

    Product Success Manager

    NetradyneIndia
    Job Description : At Netradyne, we’re building world-class AI and Computer Vision products that are redefining fleet safety and intelligence. We're looking for a Product Success Engineer to be a crit...Show moreLast updated: 6 days ago
    • Promoted
    • New!
    Product Sales Manager

    Product Sales Manager

    Green HR SolutionsNagpur, IN
    Hiring For USA Based Multinational Company.We are looking for a highly motivated Product Sales Manager to drive the sales and growth of our product offerings. The ideal candidate will have a strong ...Show moreLast updated: 3 hours ago
    • Promoted
    Customer Success Manager

    Customer Success Manager

    ShopalystIndia
    Shopalyst offers a Discovery Commerce platform for digital marketers.Combining data, AI and deep integrations with digital media and e-commerce platforms, Shopalyst connects people with products th...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Success Manager

    Customer Success Manager

    SuperAGIIndia
    About SuperAGI SuperAGI is an AI-first company building cutting-edge autonomous agent infrastructure for developers and enterprises. With a growing customer base and rapid product evolution, we are ...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Success Manager

    Customer Success Manager

    Edumate GlobalIndia
    Assistant Manager / Manager - Customer Success.This role is crucial for building strong relationships, ensuring customer satisfaction, and maintaining a high level of operational efficiency.The ide...Show moreLast updated: 6 days ago
    • Promoted
    Customer Success Manager

    Customer Success Manager

    enreapIndia
    JD – Reselling | 4–5 yrs exp Customer Success Manager – Software Reselling (4–5 years experience) The CSM – License Reseller will play an important role in selecting, managing, and building an Atla...Show moreLast updated: 30+ days ago