Bharat Financial Inclusion - Cluster Manager

Key Responsibilities :

Leadership & Team Management : Lead and manage a team of branch staff, providing direction, guidance, and motivation to ensure the successful implementation of our financial inclusion programs and achievement of business targets.

Operational Oversight : Oversee the day-to-day operations of multiple branches, ensuring effective implementation of all policies and procedures. You will be the primary point of contact for all operational issues within your cluster.

Strategic Execution : Drive initiatives to improve service quality and customer satisfaction, and ensure compliance with all regulatory requirements and standards.

Stakeholder Management : Build and maintain strong relationships with local communities and stakeholders to enhance our brand presence and expand our reach.

Performance & Cost Control : Monitor the financial performance of your cluster, control operational costs, and implement strategies to drive profitability and sustainable growth.

Required Skills & Qualifications :

Leadership : Proven leadership and team management skills, with a focus on coaching and developing talent.

Experience : Prior experience in a leadership role within banking, finance, or microfinance.

Communication : Strong communication and interpersonal skills, with proficiency in the local language.

Problem-Solving : Excellent problem-solving and decision-making abilities.

Knowledge : In-depth knowledge of financial products, regulatory requirements, and compliance standards.

Education : A Bachelor's / Master's degree in Finance, Business Administration, or a related field.

(ref : iimjobs.com)