Operations Expert, AVP

Description

• Support and contribute towards a continuous improvement program of work borne out of a QA testing results, assess root causes and thematic issues proposing steps to be taken to eliminate, evidencing improvements.
• Contribute to forward looking strategy for QA including, AI, machine learning & process re-engineering.
• The Operations Expert provides in-depth technical knowledge and expertise covering complex policies, processes, products, and regulatory requirements.
• Keep abreast of industry best practices, sharing knowledge with a range of internal stakeholders at all levels, regionally and globally as appropriate. Input to Business strategy as required.
• The Operations Expert represents the Bank by managing strong relationships with all relevant internal and external stakeholders e.g., industry forums, regulators, third party vendors, market participants and internal divisions e.g. IT, Legal or Product Management.
• They communicate all changes relating to operational requirements, which impact on relevant processes and controls, ensuring understanding by the relevant target audiences.
• The Operations Expert identifies analyses and reviews operational readiness for any change-related activities. They define the requirements e.g. for the standardization of processes / policies, translating the required changes for an operational environment and overview effective implementation. They also assess the risks and are responsible for risk mitigation to protect the Bank’s reputation.

What we’ll offer you

As part of our flexible scheme, here are just some of the benefits that you’ll enjoy

Your key responsibilities

Your skills and experience

Skills :

How we’ll support you