Key Responsibilities : Primary Responsibilities : Team Coordination :
Supervise daily operations of 2–3 Project Owners and 6–8 Project Coordinators. Define daily targets, track performance, and provide regular updates.
Operational Management : Use tools like software or Excel to monitor and streamline execution processes.
Cross-functional Coordination : Collaborate with internal teams such as Design and Customer Delight for smooth project execution.
BOM Review : Analyze and validate Solar Bill of Materials.
Project TAT & Profitability : Support the Customer Success Owner in achieving timely project delivery and maximizing profit margins.
Follow-ups & Escalations : Ensure rigorous tracking of project milestones and stakeholder follow-ups.
Customer Relationship Management : Handle queries, ensure smooth communication, and achieve customer delight.
Installation Monitoring : Offer support to on-ground installation teams—both locally and across cities via remote monitoring tools.
KPI Management : Set performance KPIs and ensure team adherence.
Team Development : Encourage learning and development for continuous upskilling of the team.
Secondary Responsibilities : InC (Installation Crew) Onboarding & TrainingMaterial Management : Track procurement needs in coordination with the Purchase team
Behavioral (Good-to-Have) : Experience with statutory compliance work
Technical (Must-Have) : Proficiency in verbal / written communicationExpertise in solar technology & rooftop systemsAdvanced MS Office skills (Excel, Word, PowerPoint)Prior experience with operational monitoring software / tools
Technical (Good-to-Have) : Experience in large C&I rooftop solar projects
Travel & Accommodation : Daily in-city travel required (own two-wheeler mandatory)Occasional intercity travel based on project needsMust arrange own accommodation
Job Types : Full-time, Permanent
Pay : ₹35, ₹45,000.00 per month
Benefits :
Work Location : In person
Operation Manager • India