Workforce Planner

About Avivo

We work in partnership with people and families who need individualized support services due to disability, ageing or mental ill-health. Our Support Workers Walk alongside people from all walks of life, helping them live life the way they choose.

The role

As a Workforce Planner, you’ll keep things moving making sure customers get the right support at the right time. It’s fast-paced, people-focused work that blends rostering, problem solving, and clear communication. If you’ve thrived in call centres, banking, scheduling or other high-volume roles, you’ll fit right in.

This position works on a rotating monthly roster Monday to Friday, between 6am – 6pm (depending on call volumes)

What you’ll do

• Build and manage rosters that match customer needs with staff availability.
• Respond to calls and changes quickly, keeping records accurate.
• Work with customers, families, and teams to deliver safe, timely services.
• Flag risks, issues, or workforce gaps and support future planning.

What you need

What you get from us

Culture at Avivo

People enjoy working at Avivo because we value the different life experiences, skills, and backgrounds of our diverse workforce. We encourage applications from people with disability, First Nations people, LGBTQIA+, and people from all culturally and linguistically diverse backgrounds.

How to apply

Please attach your updated resume and complete the application form. If you are shortlisted, we will notify you via email or phone.

To find out more visit : www.avivo.org.au