Program Consultant in Delhi

Program Consultant

We're looking for a Program Consultant who thrives on ownership, insight, and impact. In this role, you'll be the face of Kapable for our prospective learners, managing the entire lead journey from the first interaction to onboarding. You'll combine empathy with strategy, handle both inbound and outbound conversations, and ensure every lead receives a personalized and seamless experience through the funnel.

Key Responsibilities

• Manage the end-to-end lifecycle of leads — from qualification to onboarding — ensuring timely engagement at every stage.
• Plan and execute structured outreach for inbound, outbound, and reactivation leads to maximize pipeline velocity.
• Consultative Selling & Client Experience
• Map client needs Kapable's programs, positioning them with clarity, credibility, and empathy.
• Personalize communication across calls, emails, and messages to build trust and long-term engagement.
• Strategize daily outreach priorities based on lead intent, stage, and potential conversion probability.
• Use analytics and CRM insights to identify engagement trends, improve conversion ratios, and inform sales playbooks.
• Operational Excellence & Reporting
• Maintain structured follow-ups, timely scheduling, and accurate lead notes for visibility and forecasting.
• Participate in weekly reviews to assess pipeline health, track metrics, and implement action plans for upcoming targets.

Requirements

Why Join Us

At Kapable, sales is not transactional, it's transformational. You'll engage with driven professionals, help them achieve their goals, and directly contribute to the company's growth story. Expect autonomy, structured learning, and the opportunity to shape how Kapable's sales function evolves at scales.

About Company : At Kapable, our mission is to help learners elevate their capabilities. We help business owners and working professionals in mid and senior-level roles become thought leaders and confident communicators through our customized career acceleration programs. Today, we are privileged to have crafted learning journeys for thousands of students across 40 cities in India & 10+ countries internationally. For that, we need people who have the right blend of skills, passion & purpose.

Skills Required

CRM Tools, Hubspot