Technical Writer

Technical Writer

Position: Location: India (Ahmedabad / Pune / Mumbai / Remote options available). Candidates willing to relocate to Ahmedabad preferred. Domains: B2B, SaaS Products, Construction, Infrastructure, Mining, Oil & Gas domain

At Asite we are looking for a detail-oriented and tech-savvy Technical Writer to develop clear, concise, and user-focused documentation for our B2B SaaS platform. You’ll collaborate with product managers, business analysts, engineers, designers, and customer success teams to translate complex technical concepts into easy-to-understand resources for both technical and non-technical users.

This role is critical in helping our customers understand and get value from our product—whether it’s through API guides, onboarding manuals, in-app help, or product release notes.

This is an excellent opportunity for individuals with a minimum of 2-5 years of experience in SaaS solutions and looking to make the next step up in their career who have a passion to work for a growth focused company.

Responsibilities

• Create and maintain high-quality documentation including user guides, API docs, knowledge base articles, in-app help, and release notes.
• Translate product features into intuitive content for end users, admins, developers, and decision-makers.
• Collaborate with Product Managers, Business Analysts, UI/UX Designers, Engineers, to gather product knowledge and workflows.
• Develop content strategies for documentation portals and support sites to improve usability and findability.
• Own the information architecture of documentation to ensure consistency and logical flow.
• Review and edit content created by other team members to maintain a unified voice and tone.
• Stay up to date with product changes and proactively update documentation in sync with releases.
• Have a proactive role in continually improving the process.

Desired Skills & Experience:

• 2–5 years of experience as a technical writer in a B2B SaaS or software environment.
• Strong writing and editing skills, with an ability to simplify complex concepts.
• Experience with documentation tools such as Intercom, or similar.
• Familiarity with API documentation (Swagger/OpenAPI) and developer-focused content.
• Strong understanding of SaaS products, user personas, and customer journeys.
• Ability to manage multiple tasks and priorities in a fast-paced environment
• Excellent teamwork skills especially with a “can-do” attitud

About Asite

• Asite’s vision is to connect people and help the world build better.

  Asite’s platform enables organizations working on large capital projects to come together, plan, design, and build with seamless information sharing across the entire supply chain.

  Asite SCM is our supply chain management solution, which helps owners and Tier-1 contractors to integrate and manage their extended supply chain for delivering on capital projects.

  Asite PPM is our project portfolio management solution, which gives you and your extended supply chain shared visibility of your capital projects through one common data environment.

  Together they enable organizations to build digital engineering teams that can deliver digital twins and just plain build better.

  The company is headquartered in London and has regional offices in New York, Houston, Riyadh, Dubai, Sydney, Hong Kong and Ahmedabad (India).

Additional Information:

• Type: Full-time
• Experience: Mid-level
• Functions: Product Management
• Industries: Information Services, Information Technology and Services, Management Consulting, Internet, Computer Software

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