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Ecommerce Operations manager

Ecommerce Operations manager

ConfidentialMumbai, India
4 days ago
Job description

Job Location : Kandivali West, Mumbai

Job Type : Work From Office

Experience : 5+yrs

Salary -

Segment : D2C, B2B

About the Role :

The Assistant Manager will support the management of e-commerce operations while collaborating closely with sales and marketing teams to optimize performance across domestic and international markets. This role requires a strategic thinker with operational expertise and a good understanding of e-commerce sales, digital marketing, and international business practices.

Key Responsibilities :

  • Assist in managing daily e-commerce operations across domestic and international channels.
  • Support inventory management, order processing, and customer service operations.
  • Coordinate with international logistics partners and vendors to ensure timely order fulfilment.
  • Collaborate with sales and marketing teams to plan and execute promotional campaigns, pricing strategies, and product launches.
  • Monitor KPIs, sales performance, and customer engagement metrics, and recommend improvements.
  • Assist in implementing marketing strategies, digital campaigns, and international expansion initiatives.

Ensure compliance with international shipping regulations, customs, and trade requirements.

Requirements :

  • Bachelor's degree in Business, E-commerce, Marketing, or related field.
  • 4+ years of experience in e-commerce operations, with exposure to sales and marketing.
  • Familiarity with e-commerce platforms (Shopify, Magento, WooCommerce, Amazon, etc.).
  • Understanding of international logistics, customs processes, and cross-border e-commerce.
  • Strong analytical, problem-solving, and communication skills.
  • Ability to multitask and thrive in a fast-paced, dynamic environment.
  • Preferred Skills :

  • Experience supporting international e-commerce sales or marketing campaigns.
  • Knowledge of digital marketing, SEO, email marketing, and social media promotion
  • Skills Required

    Marketing, Magento, Customs, Shopify, Woocommerce, Amazon, Sales, Seo

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    Ecommerce Manager • Mumbai, India

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